The option supporting electronic data exchange (EDI), order integration with B2B platforms, mobile systems and online stores allows more efficient and faster flow of information, positively influencing order execution times.
Conformity of the solution with effective standards and full responsiveness make use of the solution on desktop and laptop computers, as well as on tablet PCs and smartphones possible.
A B2B system is an effective method of managing customer relations, guaranteeing 24/7 customer access to the information.
A B2B system enables:
VENDO.ERP is a modern solution supporting widely understood customer relations. It is intended mainly for companies, for which creation and maintenance of correct relationships with the customer are important, not only until the sale, but in the long term view.
Efficient flow of tasks, information and documents is important from the point of view of correct execution of customer service-related processes. It is particularly recommended to companies, in which several teams process orders submitted by the customers.
All tasks, contacts and other planned events are visible in the calendar, in a transparent form.
VENDO.ERP allows flow and execution procedures to be defined for individual activities, tasks, documents and information contained therein.
Pre-defined, uniform procedures allow the adequate quality level of executed tasks to be maintained and largely simplify control procedures.
They result in potentially shorter times of individual activities and smaller numbers of things we forget about.
They guarantee easy and quick access to the desired information and allow clear identification of the person responsible for the particular task
Defining custom events and documents characteristic for operation of the given company allows full standardisation and largely facilitates execution of tasks.
Sale processes in VENDO.ERP are planned and executed on the basis of specific tasks, contacts and documents, according to the defined and previously accepted procedures.
VENDO.ERP enables planning and supervision of marketing activities aimed at specific customer groups:
Adequate use of the system allows customer loyalty building strategies to be executed and improves competitiveness of the company in regards to offered products.
is one of the modules of the complex VENDO.ERP solution. Usually cooperates with production and logistics systems. The module can be integrated with other areas of business activity, ensuring continuous information exchange between modules, and flow of tasks and documents influences the potential increase of sales efficiency significantly.